Privacy Policy

Last updated: 2024

Maqojo ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or use the contact form available on it. This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Maqojo is a website SEO promotion business based in the United Kingdom. For the purposes of data protection law, Maqojo is the data controller responsible for your personal data collected through this website.

Maqojo
6A Moseley Road
Birmingham, B62 3TX
United Kingdom
Email: [email protected]
Phone: +44 121 853 8622

2. Personal Data We Collect

We collect personal data only when you voluntarily submit it through the contact or enquiry form on our website. The form may collect the following categories of personal data:

Your name
Your email address
Your telephone number (if provided)
Details of your enquiry or message content
Website address, if you provide one for the purpose of an SEO assessment

We do not knowingly collect any special category data (such as health, religious belief, or biometric data) through this form, and we ask that you do not submit such data to us.

3. Why We Collect This Data

We use the personal data submitted through our form for the following purposes:

To respond to your enquiry about our SEO promotion services
To provide you with quotations, proposals or consultations
To communicate with you regarding your engagement with our services
To maintain records of correspondence for legitimate business purposes

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent — where you have actively submitted the form and provided your details for us to respond to you.
Legitimate interests — to respond to enquiries and manage business communications, provided this does not override your rights and freedoms.
Contractual necessity — where processing is required to take steps prior to entering into, or performing, a contract for our services.

5. How Long We Retain Your Data

We retain personal data submitted via our contact form only for as long as necessary to fulfil the purposes described above, or as required to comply with legal, accounting or reporting obligations. Enquiry data that does not result in a business relationship is typically deleted within 12 months. Data relating to an ongoing or completed client engagement may be retained for a longer period as required by law or professional standards.

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share your personal data with:

Trusted service providers who assist us in operating our website or delivering our services (e.g. hosting providers), bound by confidentiality obligations
Professional advisers such as accountants or legal counsel, where necessary
Regulatory or law enforcement bodies, where required by law

We do not transfer personal data outside the United Kingdom unless appropriate safeguards are in place in accordance with UK data protection law.

7. Cookies

Our website uses only one cookie: consent_mode. This cookie stores your consent preferences and is retained for one year. We do not use any analytics cookies, tracking scripts, or third-party tracking tools such as Google Analytics or similar services. No session or security cookies are set on this site.

Advertising measurement technology is only activated after you have given consent, and operates solely on the confirmation page following a completed enquiry or transaction. It does not run elsewhere on the site and does not operate without your prior consent.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to be informed about how your data is used
The right of access to the personal data we hold about you
The right to rectification of inaccurate or incomplete data
The right to erasure ("right to be forgotten") in certain circumstances
The right to restrict processing of your data
The right to data portability
The right to object to processing based on legitimate interests
The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by law.

9. Right to Complain

If you believe your personal data has been handled unlawfully or unfairly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom, via ico.org.uk.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: