Terms and Conditions

Last updated: 2024

These Terms and Conditions ("Terms") govern the use of the website operated by Maqojo and the provision of website SEO promotion services offered through it. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website or our services.

1. Who We Are

This website is operated by Maqojo, a business established in the United Kingdom, with its registered address at:

Maqojo
6A Moseley Road
Birmingham, B62 3TX
United Kingdom

You may contact us using the following details:

These Terms are governed by the law of England and Wales, and any dispute arising from them shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rules that may apply in your place of residence within the United Kingdom.

2. Placing and Confirming an Order

Orders for our website SEO promotion services may be placed via our website, by email, or by telephone. An order constitutes an offer by you to purchase the selected service. No contract exists between you and Maqojo until we send a written confirmation of acceptance, whether by email or another durable medium.

We reserve the right to decline any order at our discretion, for example where the requested work falls outside our service scope, where information provided is incomplete, or where we are unable to verify the details supplied.

It is your responsibility to ensure that any information provided when placing an order (including website URLs, target keywords, and contact details) is accurate and complete, as this directly affects our ability to deliver the service correctly.

3. Prices, Payment and What Is Included

All prices are displayed in advance of order confirmation and are inclusive of any applicable value added tax (VAT), unless stated otherwise. We reserve the right to amend our prices at any time, but changes will not affect orders already confirmed.

Payment is due in accordance with the terms specified at the point of order, typically prior to commencement of work or under an agreed instalment schedule for ongoing services. Accepted payment methods are indicated during the ordering process.

Each service package includes only the deliverables explicitly described in the corresponding service description or written proposal provided to you. Any additional work, revisions, or services outside this scope will be quoted separately and require your agreement before being carried out.

SEO promotion services are directed at improving website visibility and search engine positioning through legitimate optimisation techniques. Due to the nature of search engine algorithms, which are controlled by third parties, we do not guarantee specific rankings, traffic levels, or timeframes for results.

4. Cancellation and Complaints

If you are a consumer contracting with us at a distance, you may have a right to cancel your order within 14 days of order confirmation, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you request that work begin before this period expires, and you subsequently cancel, you may be liable to pay for services already performed up to the point of cancellation.

To exercise your right to cancel, please contact us at [email protected] or by phone at +44 121 853 8622, clearly stating your intention to cancel.

If you are dissatisfied with any aspect of our services, please contact us using the details above. We will investigate all complaints promptly and aim to provide a substantive response within a reasonable timeframe. We are committed to resolving complaints fairly and in good faith.

5. Limitation of Liability

To the fullest extent permitted by law, Maqojo shall not be liable for any indirect, incidental, or consequential loss, including but not limited to loss of profits, loss of business opportunity, or loss of anticipated search engine rankings, arising from the use of our services.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Our total liability arising out of or in connection with any order shall not exceed the total amount paid by you for the specific service giving rise to the claim.

6. Cookies and Advertising Measurement

This website uses a single cookie, named consent_mode, which stores your cookie consent preference for a period of one year. No other cookies, analytics tools, or tracking technologies are used on this website.

Advertising measurement is only activated after you have given your consent, and it operates exclusively on the order confirmation page.

7. Data Protection

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For details on how we collect, use, and protect your personal data, please refer to our separate Privacy Policy. If you have concerns regarding our handling of your personal data that we cannot resolve, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

8. Changes to These Terms

We reserve the right to update these Terms from time to time to reflect changes in our services or applicable law. The updated version will be published on this page with a revised "Last updated" date. Continued use of our services after such changes constitutes acceptance of the revised Terms.

9. Contact Us

For any questions regarding these Terms and Conditions, please contact us at: